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Humble inquiry: the gentle art of asking instead of telling
(Book)

Book Cover
Average Rating
Published:
San Francisco : Berrett-Koehler Publishers, 2013., San Francisco : Berrett-Koehler Publishers, 2013.
Format:
Book
Physical Desc:
123 pages ; 22 cm.
Status:
Lafayette Business Area
302.2 Sch
Copies
Location
Call Number
Status
Last Check-In
Lafayette Business Area
302.2 Sch
On Shelf
Feb 14, 2020
Description
Communication is essential in a healthy organization. But all too often when we interact with people-especially those who report to us-we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.
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Citations
APA Citation (style guide)

Schein, E. H. (2013). Humble inquiry: the gentle art of asking instead of telling. San Francisco: Berrett-Koehler Publishers.

Chicago / Turabian - Author Date Citation (style guide)

Schein, Edgar H. 2013. Humble Inquiry: The Gentle Art of Asking Instead of Telling. San Francisco: Berrett-Koehler Publishers.

Chicago / Turabian - Humanities Citation (style guide)

Schein, Edgar H, Humble Inquiry: The Gentle Art of Asking Instead of Telling. San Francisco: Berrett-Koehler Publishers, 2013.

MLA Citation (style guide)

Schein, Edgar H. Humble Inquiry: The Gentle Art of Asking Instead of Telling. San Francisco: Berrett-Koehler Publishers, 2013. Print.

Note! Citation formats are based on standards as of July 2010. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
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Grouped Work ID:
c2beb96f-9fbe-ed38-c9ad-89dfe83a9a2c
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Record Information

Last Sierra Extract TimeFeb 24, 2020 10:53:25 AM
Last File Modification TimeFeb 25, 2020 04:33:41 AM
Last Grouped Work Modification TimeApr 03, 2020 05:46:33 AM

MARC Record

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260 |a San Francisco :|b Berrett-Koehler Publishers,|c 2013.
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300 |a 123 pages ;|c 22 cm.
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5058 |a Machine generated contents note: Chapter 1 Humble Inquiry -- Chapter 2 Humble Inquiry in Practice--Case Examples -- Chapter 3 Differentiation Humble Inquiry from other Kinds of Inquiry -- Chapter 4 The Culture of DO and TELL -- Chapter 5 Status, Rank and Role Boundaries as Inhibitors -- Chapter 6 Forces Inside Us as Inhibitors -- Chapter 7 The Future of Humble Inquiry.
500 |a "We live, says Ed Schein, in a culture of Tell. Rather than trying to genuinely relate to other people we tell them what we think they need to know or should do based on assumptions we've made about them. But telling makes people feel inferior--it shuts them down. This is particularly true of interactions between superiors and subordinates, and that's where it's particularly problematic. In today's complex, interconnected, rapidly changing world hierarchy means nothing--anybody anywhere could have that vital fact or insight that could mean the difference between success or disaster. A free flow of information is crucial. Humble Inquiry builds the kinds of positive, trusting, balanced relationships that encourage honest and open interactions in both our professional and personal lives. Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work he explores the concept of humility, looks at how Humble Inquiry differs from other kinds of inquiry, offers examples of Humble Inquiry in action in many different settings, and shows how to overcome the cultural, organizational and psychological barriers that keep us from practicing it. This is a major new contribution to how we see human dynamics and relationships, presented in a compact, personal, eminently practical way"--Provided by publisher.
500 |a "From one of the true giants in organizational development, career development and organizational psychology comes a simple and effective technique for building more positive relationships--particularly between people of different status--that will lead to more honest and open interactions and stronger organizations"--Provided by publisher.
650 0|a Interpersonal communication.
650 0|a Interpersonal relations.
650 0|a Organizational behavior.
650 0|a Humility.
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More Details
Language:
English
ISBN:
1609949811, 9781609949815 (pbk.)

Notes

General Note
"We live, says Ed Schein, in a culture of Tell. Rather than trying to genuinely relate to other people we tell them what we think they need to know or should do based on assumptions we've made about them. But telling makes people feel inferior--it shuts them down. This is particularly true of interactions between superiors and subordinates, and that's where it's particularly problematic. In today's complex, interconnected, rapidly changing world hierarchy means nothing--anybody anywhere could have that vital fact or insight that could mean the difference between success or disaster. A free flow of information is crucial. Humble Inquiry builds the kinds of positive, trusting, balanced relationships that encourage honest and open interactions in both our professional and personal lives. Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work he explores the concept of humility, looks at how Humble Inquiry differs from other kinds of inquiry, offers examples of Humble Inquiry in action in many different settings, and shows how to overcome the cultural, organizational and psychological barriers that keep us from practicing it. This is a major new contribution to how we see human dynamics and relationships, presented in a compact, personal, eminently practical way"--Provided by publisher.
General Note
"From one of the true giants in organizational development, career development and organizational psychology comes a simple and effective technique for building more positive relationships--particularly between people of different status--that will lead to more honest and open interactions and stronger organizations"--Provided by publisher.